Frequently Asked Questions

While we’re confident the Recoil will prove to be a great solution to your specific needs, we’ve compiled a list of answers we hope will soothe any questions or skepticism (and hopefully, your back)

How long has Exogear been in business?

Exogear was founded in 2013 by Walter Wolanske. Walter is an inventor and entrepreneur who holds several patents for technology used in a variety of devices. He has been in the medical device industry for over 15 years. Since inventing his first device over 12 years ago, Walter’s companies have produced over 7,000 spinal support devices for customers across the US.

What should I do if my Recoil device is not working properly?

First, review the instructions provided with your Recoil device. Here you will find illustrations and helpful tips to ensure your Recoil is working properly. If it’s still not working as expected or you do not understand the instructions, please call our Customer Support team at 1-833-EXO-GEAR. One of our representatives will be happy to help you.

How do I adjust my Recoil device?

Your Recoil device includes detailed fitting instructions with illustrations and tips on how to adjust for a perfect fit.  If you are having trouble adjusting your Recoil, please call our Customer Support team at 1-833-EXO-GEAR. One of our representatives will be happy to help you.

Are Exogear’s products covered by a warranty?

Yes, all of our products have a 1 year repair or replace warranty. Because our products are textile based they can not be returned for a refund.

Still Have Questions?

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Give us a call to see if the Recoil is right for you.

1-833-EXO-GEAR